Privacy Policy | Four Points Coaching

FOUR POINTS COACHING, LLC

Effective Date: [November 2026]

Four Points Coaching, LLC ("Four Points Coaching," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use and protect it, when we may share it, and the choices available to you. It applies to visitors of our website, 4pointscoaching.com (the "Site"), and individuals who participate in or purchase our coaching services, group programs, digital courses, workshops, and other educational resources (collectively, the "Services").

1. Information We Collect

We may collect the following types of personal information, depending on how you interact with our Site and Services.

Information You Provide to Us

Contact information, such as your name, email address, phone number, and mailing address.
Information submitted through contact forms, email inquiries, registration forms, assessments, questionnaires, and coaching intake forms.
Information you voluntarily share about your goals, experiences, preferences, and circumstances in connection with our coaching services.
Account and registration information associated with courses, programs, or other Services.
Feedback, testimonials, and other information you choose to provide.

Payment Information

If you purchase a service or product, payment information is collected and processed by our third-party payment processor. We do not directly store your full payment card numbers or banking credentials.

Website and Usage Information

When you visit our Site, certain information may be collected automatically through our website platform, hosting provider, analytics tools, and similar technologies. This information may include:

Internet Protocol (IP) address.
Browser type and device information.
Operating system and general location information.
Pages visited, links clicked, and time spent on the Site.
Referring websites and general browsing activity.
Cookies and similar tracking technologies.

Email Marketing and Subscriber Information

If you subscribe to our email list, download a free resource, register for an event, or otherwise opt in to receive communications from us, we may collect your name, email address, and other information you voluntarily provide.

We use third-party email marketing platforms to manage our subscriber lists, deliver newsletters and other communications, and administer email marketing activities.

These platforms may collect and process information about your interactions with our emails, including whether an email is opened, which links are clicked, and other engagement data. This information helps us understand subscriber interests, evaluate email performance, and improve the content and communications we provide.

Course and Program Activity

When you participate in our digital courses or online programs, we may collect information about your registration, course progress, participation, and engagement through the platforms used to deliver those Services.

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including to:

Provide, administer, and personalize our coaching services, programs, workshops, and digital courses.
Respond to inquiries and communicate with you about our Services.
Process payments, manage registrations, and provide access to purchased products and programs.
Send scheduling information, program updates, educational materials, and other service-related communications.
Send newsletters, promotional information, and marketing communications when you have subscribed or otherwise provided permission where required.
Improve our website, services, educational content, and overall client experience.
Understand how visitors and subscribers interact with our Site and communications.
Maintain business, financial, and administrative records.
Protect the security and integrity of our Site and Services.
Comply with applicable legal and regulatory requirements.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email. Unsubscribing from marketing communications will not affect essential communications related to services or purchases you have requested.

Nature of Our Services

Four Points Coaching provides coaching and educational services, not psychotherapy, psychological treatment, or medical care. Information you voluntarily share with us is used in connection with providing our coaching and educational Services. Although we take reasonable steps to protect your information, information shared in a coaching relationship should not be assumed to have the same legal protections as information shared with a healthcare provider.

3. Recording of Online Sessions and Programs

Certain online courses, workshops, group coaching sessions, or individual coaching calls may be recorded when necessary for program delivery, replay access, or other stated business purposes.

When a session is to be recorded, participants will be informed in advance, and affirmative consent will be obtained as appropriate under applicable law and program requirements.

Recordings may be used to:

Provide replay access to participants who could not attend a live session.
Support the delivery and administration of our programs.
Review and improve the quality of our educational content and Services.

We will not use identifiable portions of a participant's recording in public marketing materials, testimonials, or promotional content without separate written permission.

Recordings are stored using third-party platforms and retained only for as long as reasonably necessary for their intended purpose or as required by law.

If you have questions about recording or wish to discuss alternatives to participating in a recorded session, please contact us before the session.

Participants in group programs are also expected to respect the privacy of other participants and refrain from sharing personal information disclosed by others outside the group, as further addressed in applicable program agreements.

4. Testimonials and Marketing

We may invite clients and program participants to provide feedback or testimonials about their experiences.

We will obtain your prior written permission before using your testimonial, name, likeness, or other personally identifying information in our marketing materials, including our website, social media, email communications, or promotional content.

Providing a testimonial is voluntary. You may request that a testimonial be removed or updated by contacting us at dodie@4pointscoaching.com.

Testimonials reflect individual experiences and are not guarantees of similar results.

5. Cookies and Other Tracking Technologies

Our Site uses website functionality and analytics features provided by our website platform, Wix, to help us understand website traffic and visitor activity.

Our Site and third-party services connected to it may use cookies, pixels, and similar tracking technologies to support website functionality, understand website traffic, improve user experience, and, where applicable, measure or support advertising activities.

Cookies are small data files stored on your device when you visit a website. They may help remember preferences, recognize returning visitors, and collect general information about website usage.

Third-party services, such as website analytics providers, email marketing platforms, or advertising platforms, may also use these technologies to collect information about your interactions with our Site or communications.

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled. Where required by applicable law, we will provide appropriate cookie notices and consent or opt-out choices.

Our use of tracking technologies may change as our business and website services develop. We will update this Privacy Policy as appropriate when our practices change.

6. How We Share Your Information

We do not sell your personal information.

We may share information in the following circumstances:

Service Providers

We may share information with third-party companies that help us operate our business and deliver our Services. These may include:

Website hosting and management providers.
Payment processing companies.
Email marketing and subscriber management platforms.
Online course and program hosting platforms.
Scheduling, video conferencing, and virtual meeting services.
Website analytics and technical support providers.
Communication and SMS service providers.

These providers receive only the information reasonably necessary to perform their services and are subject to applicable contractual and privacy obligations.

Legal Requirements and Protection

We may disclose information when required by law, regulation, legal process, or governmental request, or when reasonably necessary to protect our rights, property, safety, or the rights and safety of others.

With Your Permission

We may share information for other purposes when you have provided your consent or otherwise authorized the disclosure.

7. International Visitors and Data Transfers

Four Points Coaching is based in the United States. If you access our Site or Services from outside the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your country of residence.

Where applicable, we will take reasonable steps to handle personal information in accordance with relevant data protection requirements.

European Union and United Kingdom

If you are located in the European Union or United Kingdom and applicable data protection laws apply to our processing of your personal information, you may have certain rights, including the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information.
Request restrictions on certain processing activities.
Object to certain uses of your information.
Request a portable copy of certain personal information.
Withdraw consent when processing is based on consent.

Where applicable, we process personal information on lawful grounds such as fulfilling a contract, obtaining your consent, complying with legal obligations, or pursuing legitimate business interests.

You may also have the right to lodge a complaint with your local data protection supervisory authority.

To exercise applicable privacy rights, contact us using the information in Section 11.

8. Data Security and Retention

We take reasonable administrative and technical measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

We use third-party service providers and platforms that maintain their own security practices. However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our Services, maintain appropriate business and financial records, resolve disputes, and meet applicable legal obligations.

When information is no longer needed, we take reasonable steps to delete or de-identify it.

9. Children's and Teenagers' Privacy

Our Site and general coaching Services are primarily intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information online from children under 13 without obtaining verifiable parental consent when required by applicable law.

Certain programs or Services may be developed specifically for teenagers between the ages of 13 and 17, including programs involving teenagers and their parents or guardians. In those circumstances, participation may require parental or guardian involvement and consent, as well as the teenager's own agreement or consent where appropriate or required by law.

We will take reasonable steps to protect personal information collected from younger participants and use it only for the purposes for which it was provided and as permitted by applicable law.

If you believe that a child has provided us with personal information without the required consent, please contact us at dodie@4pointscoaching.com.

10. Your Privacy Choices and Rights

Depending on where you live and applicable privacy laws, you may have certain rights regarding your personal information, including the ability to request access to, correction of, or deletion of information we maintain about you.

You may also:

Unsubscribe from marketing emails using the link provided in those communications.
Opt out of text messages as described in Section 11.
Manage cookies through your browser settings and any consent tools provided on our Site.
Contact us with questions or requests concerning your personal information.

To exercise a privacy right or submit a request, contact us at dodie@4pointscoaching.com. We may need to verify your identity before fulfilling certain requests.

We will generally respond to legitimate privacy requests without charge. Where permitted by applicable law, we reserve the right to charge a reasonable administrative fee or decline to act on requests that are manifestly unfounded, excessive, or repetitive.

We will respond within the timeframes required by applicable law.

11. Email and Text Message Communications

Email Communications

If you subscribe to our email list, you may receive newsletters, educational content, announcements, and information about our services and programs.

Marketing emails will include an unsubscribe option. You may unsubscribe at any time using the link provided in the email.

We may continue to send essential service-related communications, such as purchase confirmations, scheduling information, and program updates, when necessary to provide Services you have requested or purchased.

Text Message Communications (SMS)

If you choose to provide your mobile phone number and opt in to receive text messages from Four Points Coaching, we may send service-related messages, including appointment confirmations, coaching session reminders, scheduling updates, and other communications related to Services you have requested.

If we offer promotional or marketing text messages, we will obtain any additional consent required by applicable law.

Message frequency will vary depending on your participation and communication preferences. Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of text messages at any time by replying STOP to a message or by contacting us at dodie@4pointscoaching.com.

We do not sell your mobile phone number or share it with third parties for their own independent marketing or promotional purposes. We may share your number with service providers who help us deliver our communications.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Four Points Coaching, LLC

Email: dodie@4pointscoaching.com

Website: 4pointscoaching.com

13. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, services, technology, or applicable legal requirements.

Any revisions will be posted on this page with an updated Effective Date. We encourage you to review this policy periodically to remain informed about how we handle your personal information.